Frequently asked questions.
Answers from the Northwood Home guest FAQ, reorganized into a searchable one-page site for smoother arrival, parking, pet policy, trash pickup, and house rule reminders.
Is it possible to check in early?
Standard check-in time is 3:00 PM. Early check-in requests are accepted subject to availability and are not guaranteed. Please contact the property directly to ask about early check-in options and availability.
Early check-in fees start at $50 and may vary depending on the number of hours requested.
ArrivalIs parking available?
Yes. Complimentary parking is included with your reservation for convenience. You may park in the driveway or use street parking.
ArrivalIs it possible to check out late?
Check-out time is 11:00 AM. If you will not be out on time, please communicate with the host immediately.
Late checkout may be available for $50, subject to availability. The final fee may vary depending on the number of hours requested.
ArrivalWhat is the Wi-Fi information?
Network: Marina Villa
Password: Riviera33407
Wi-Fi is not working. What should I do?
If you are having trouble connecting, please reach out to Josh through the rental app.
AmenitiesHow far is the beach?
The property is conveniently located about 9 minutes from Riviera Beach and Ocean Reef Park, and about 14 minutes from Palm Beach Island.
StayHow far is the airport?
Palm Beach International Airport (PBI) is about 15 minutes away. Fort Lauderdale-Hollywood International Airport (FLL) is approximately 55 minutes away, and Miami International Airport (MIA) is about 1 hour and 15 minutes away, depending on traffic.
StayWhat if I have an emergency during the night?
In case of an emergency, please contact the host through Airbnb right away or go to the front desk immediately. Staff will take the necessary steps to help ensure your safety and well-being.
PoliciesIs smoking allowed?
No. Smoking is strictly prohibited within the property, including all indoor and outdoor areas. If this policy is violated, a $250 cleaning and restoration fee will be charged to cover smoke removal and additional cleaning costs.
PoliciesAre pets allowed?
Yes, the property is pet friendly. A $200 pet deposit is required and is fully refundable as long as there is no damage.
PoliciesWhen is trash pickup?
Sunday night: Please place trash bins outside for pickup on Monday morning.
Wednesday night: Please place trash bins outside for pickup on Thursday morning.
Amenities